Overview of Our Services
We have extensive experience within the practice of handling all aspects of personal
injury claims both up to and after the commencement of proceedings including cases
arising from: -
- Road traffic accidents
- Work related accidents
- Public liability accidents
- Fraud
We handle all claim values from minor loss small claims track cases through to large
loss multi track cases and understand the needs of insurers to contain and control
the level of damages paid to Claimants and the need to reduce their legal spend
in terms of their own costs and those of the Claimant.
We are able to work to tight service level agreements that can easily be adapted
to suit our clients’ specific requirements. These ensure our insurer clients’ and
their policy holders receive a high level of service that meets their demands and
expectations. We pride ourselves on providing a high quality legal service to both
insurers and their policy holders.
An example of a typical service level agreement
is available in the SLA section.
We are happy to work on a delegated authority basis or with insurers own claims
handlers on a case by case basis seeking instructions, discussing tactics and agreeing
courses of action to conclude cases. Our aim is to ensure our insurer client gets
the best results possible on all cases and are always kept informed of developments
on each case.
Our own experience of working in the insurance legal market makes us very well placed
to provide insurers with the best possible representation. We are acutely aware
of the needs of an insurer and our services are tailored to meet those needs. In
addition our sophisticated case management system allows us to provide management
information reports on all aspects of case management and to develop an online tracking
process enabling our clients to view the progress of their claim.
We cover the whole of England and Wales having long established offices in both
Bromley and Manchester.