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Consumer Law

Consumer Law concerns the protection of consumers purchasing a service or product and deals with issues such as faulty goods, fraud and mis-selling. It also covers the protection of Consumer Rights online and ensures that services and products are marketed and sold online in a fair and equitable manner.

Too often Consumers do not seek the redress they are entitled to as this area of law can be complex, with Consumer Rights covered by various different parts of UK legislation, including:
  • Consumer Credit Act 2006
  • Consumer Contracts Regulations (which now cover Distance Selling)
  • Consumer Rights Act (which replaced the Sale of Goods Act from 1 October 2015)
If you are unsure if you have the right to make a complaint, contact us now on 020 8437 0731 or request a call back to arrange a call back and we will advise you on your rights and the action you can take.

Our experienced Consumer Law Solicitors have successfully dealt with many claims relating to all aspects of Consumer Legislation for both businesses and consumers. We can also advise you on all related aspects of the law.

We will assign a specialist case handler who you will have direct access to throughout your case. Whether you wish to make a formal complaint and need help drafting your letter, or you have a more serious issue and need assistance with the Courts, we can help you.

For further information on our Fees and Funding Options, click here.

For more information on areas of Consumer Law we cover, click on the links below:
Contact Us

Contact MTA Solicitors on 0208 437 0731 or alternatively, complete the form below.

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Call 0208 437 0731 or Make an Online Enquiry

Fees

We have a range of funding options and fees which enable our clients to obtain the advice they need. 

Fee options include:
  • Fixed Fees for specific matters and tasks
  • Hourly rates, depending on complexity of the issues (you will have full transparency on work performed and how much the fees are on an ongoing basis)


Funding Options

When you speak to one of our team they will explore the best option for you and discuss appropriate payment terms, including:
  • Upfront or payment at the end of the matter, depending on the type of case and complexity
  • Weekly or monthly payments to suit your budget
  • Assistance with a loan through our finance partner
Contact us now on 020 8437 0731 or request a call back.
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